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A Call Handling Assistant for Mobile Devices
2006 IEEE/WIC/ACM International Confe ...
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Wayne Wobcke, University of New South Wales, Australia
Rita Chan, University of New South Wales, Australia
Andrew Limaru, University of New South Wales, Australia
With the near ubiquity of mobile phones, people are reachable almost anywhere and at any time. The conve- nience this provides for people to more effectively combine different aspects of their lives has the consequence of an in- creased blurring of boundaries, for example between work and home. Thus, as one sphere impinges upon others, we see a need for people to limit their interactions on the mo- bile phone, to control (within socially acceptable bounds), when they are reachable and by whom. In this paper, we present a call handling personal assistant that runs on mo- bile devices to enable users to manage calls, based on the caller and caller?s group, the time and day, and their ac- tivity. The system uses a new rule-based technique, Priori- tized Ripple Down Rules, which gives the user a high level of confidence in the system?s behaviour.
Citation:
Wayne Wobcke, Rita Chan, Andrew Limaru, "A Call Handling Assistant for Mobile Devices," iat,pp.717-722, 2006 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT'06), 2006
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