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July/August 2007 (Vol. 9, No. 4)   pp. 56-60
Unified Messaging: Will It Finally Meet Its Promise?
Keri Schreiner

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DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MITP.2007.79
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Abstract
UM can enhance a company's ability to respond rapidly to customers, but adopting and implementing it can entail significant challenges.
Additional Information
Index Terms- unified messaging, unified communications, CallXpress, Exchange 2007.

Citation:  Keri Schreiner, "Unified Messaging: Will It Finally Meet Its Promise?," IT Professional, vol. 9,  no. 4,  pp. 56-60,  Jul/Aug,  2007

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