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Published Articles >> Table of Contents >> Abstract
12th International Workshop on Research Issues in Data Engineering: Engineering E-Commerce/E-Business Systems (RIDE'02)
p. 0112
Downloadable Service Contracts for Disconnected Transactions
Sidharth Choudhury, University of Texas at Austin
Asit Dan, IBM T.J. Watson Research Center
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DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/RIDE.2002.995105
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| Abstract |
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Client participation in all web-based services, e.g., shopping in online stores, creating service agreements as in buying a car insurance, currently demands browser based online operations with on-the-spot decision making. In contrast, organizational (business-to-business) procurement relies on complex decision making software at each end for comparison shopping and/or satisfying various organization specific goals. Supporting disconnected operations for business-to-consumer scenario can introduce some of the same benefits at the individual consumer level. In this paper, we propose the concept of a downloadable service contract, that specifies unambiguous rules of interaction between an end client and a service provider. The client initially negotiates with the service provider a contract, which is subsequently used not only to guide off-line client operations, but also for validating at the service provider the log of actions, i.e., a purchase order, submitted by the client. A generic application program for browsing a downloaded contract and creating an order, may be made available by the service providers. However, a client may have its own software with many value-added services such as comparison shopping across multiple contracts, matching complex user specific goals and maintenance of interaction histories. We describe a prototype system that extends the current Ariba cXML protocol for MRO procurement.
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 Additional Information
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Index Terms- service contracts, disconnected transactions, comparison shopping, contract negotiation, business-to-consumer(B2C)
Citation:
Sidharth Choudhury, Asit Dan,
"Downloadable Service Contracts for Disconnected Transactions,"
ride,
p. 0112,
12th International Workshop on Research Issues in Data Engineering: Engineering E-Commerce/E-Business Systems (RIDE'02),
2002
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